Cloud & Infrastructure
We build your cloud and infrastructure around your operations and keep it running as the business grows.
USE CASE
Our biggest client, a global drinks company we've worked with for a decade, needed to reduce security risks and develop centralised visibility across a multitude of custom-developed SAP applications. Their security, service owners, and development team were each managing their own piece with no shared view.
We coordinated a program across their security, service owners, and development teams, defining remediation and reporting processes within their SAP environment, and managed the transition to a new, common security tool.
Across their custom-developed SAP applications, security risks and vulnerabilities dropped by up to 50%.
A 10-year collaboration with 6 to 12 months delivery phases
The work
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Infrastructure monitoring
Continuous visibility across your operational layer, so issues are caught and solved before your business feels the impact.
Platform operations and optimization
The continuous work of refining, simplifying, and reducing cost across the platform layer, so everything stays efficient as the business grows.
Cloud architecture and operations
Designing, running, and continually tuning the cloud platforms the business depends on, across Microsoft Azure and Amazon Web Services.
Microsoft 365 ecosystem management
The day-to-day care of the Microsoft 365 estate, including Copilot, Teams, Exchange, and the wider productivity layer.
Network and connectivity management
The connectivity layer linking your sites, users, and cloud services monitored and maintained to keep people connected wherever they work.
Mobile Device Management
Centralised oversight of every mobile device the business runs on, managed by policy so nothing falls outside of it.
Identity and access management
Centralised control of identity and access across the estate, giving every person the right access and leaving nothing open that shouldn't be.
Security solutions
Identity access and endpoint protections delivered in partnership with Fortinet and EnSilo, built for threat profiles and held to enterprise audit standards.
Windows and macOS client management
Workstation provisioning, configuration, and lifecycle, delivered consistently across the device estate, regardless of operating system or geography.
Cloud cost management
The continuous oversight of cloud spend across Microsoft Azure and Amazon Web Services, adjusted to what the business actually uses.
PLATFORMS
We work in partnership with Microsoft, Amazon Web Services, ServiceNow, Apple, Fortinet, and EnSilo, using the right tools for the right work rather than as a single-vendor reflex.
200K
users supported
25K
devices managed
10 years
partnership across the platforms enterprise depends on
SUCCESS STORIES
Our clients
"You and your team have always been one of our key drivers for success, and your passion is outstanding and unique."
"Production cannot wait on IT, and with Sync it never has to. The systems are there every shift, at every site, without us having to think about them."
"The platform used to be something we managed around. Now it's simply there, and our attention is back where it belongs."
Your questions answered
What does cloud and infrastructure management from Sync actually cover?
Sync runs cloud environments on Microsoft Azure and AWS, manages the Microsoft 365 estate, provisions Windows and macOS devices, and delivers identity and endpoint security through Fortinet and EnSilo. One team, one operational view, across 200,000 users and 25,000 devices.
How can a business reduce cloud costs without slowing performance?
Cloud cost management reduces spend by right-sizing resources and removing unused capacity, without cutting the performance teams rely on. Sync monitors usage continuously across Microsoft Azure and Amazon Web Services and adjusts provisioning as demand changes, so the business pays only for what it actually uses.
How does Sync manage devices across different operating systems and geographies?
Cross-platform device management applies a single set of policies across Windows and macOS, regardless of where a device is used. Configuration drift and out-of-policy devices are caught and corrected through the same process, whether the device sits in an office or with a remote worker. Sync currently manages 25,000 devices across these environments.
What does transitioning infrastructure management to Sync actually involve?
Transitioning infrastructure management to Sync runs in three phases: discovery, scoping aligned to your outcomes, then staged delivery. Before anything changes, Sync maps what exists in your environment and why it was built that way, keeping that context intact through the handover. Get in touch to see what this looks like for your environment.